Jewish Relief Agency
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    • Home
    • About
      • Impact
      • Our Story
      • Staff
      • Job Opportunities
      • Contact
    • Get Help
    • Volunteer
      • Volunteer Now
      • Volunteer Programs
      • Volunteer Calendar
      • Volunteer FAQs
    • Donate
      • Donate Now
      • Donate By Mail
      • Period Packs Project
      • Honor and Memorial Gifts
      • Mishloach Manot Cards
      • Matching Gifts
      • Stocks and Bonds
      • AmazonSmile
  • Home
  • About
    • Impact
    • Our Story
    • Staff
    • Job Opportunities
    • Contact
  • Get Help
  • Volunteer
    • Volunteer Now
    • Volunteer Programs
    • Volunteer Calendar
    • Volunteer FAQs
  • Donate
    • Donate Now
    • Donate By Mail
    • Period Packs Project
    • Honor and Memorial Gifts
    • Mishloach Manot Cards
    • Matching Gifts
    • Stocks and Bonds
    • AmazonSmile

HOW To: Food Packing

How To: Food Deliveries

Volunteering FAQ's

How does the Food distribution work?

Individuals can volunteer by packing food and other supplies in our warehouse and/or by delivering the items directly to those in need. Our food distributions take place once a month over the course of 5 days. Check out the short videos above to get an idea of the different opportunities. Volunteers should register in advance using our monthly sign-up form located on our Volunteer Calendar page. The full schedule for our yearly Food Distributions can be found there as well! 

What Are the Different Types of Delivery Routes?

There are have three main delivery route types that volunteers may encounter: house-to-house, garden-style apartment complexes, and apartment buildings. 


If a volunteer is delivering house-to-house, they will receive a delivery route with addresses for individual homes, townhomes, or even one apartment inside a building. Volunteers should leave the JRA boxes at each house, making sure that boxes are placed so that recipients are able to open their door. 


A garden-style apartment complex is made up of multiple buildings that have their own entrances to get into each building. If a volunteer is delivering to a garden-style apartment complex, they should go inside each building and leave the JRA boxes outside of each individual client’s apartment unit in the building. This is crucial as many of our seniors cannot easily climb stars or carry the food boxes down hallways. When delivering to a garden-style apartment complex, volunteers will receive a pack of labels to help ensure that the correct client is receiving their items. If JRA is aware of a door code, it will be listed on the delivery route packet. If not, please call the client to ask you to let you in. If there is a language barrier, please call JRA to assist you. 


If a volunteer is delivering to an apartment building, it will be a single stop as all of the units are located in a single building. Volunteers should go into the building and leave the items outside each individual client’s apartment unit, unless there is a note in the delivery route packet that says otherwise.This is crucial as many of our seniors cannot easily climb stars or carry the food boxes down hallways. When delivering to an apartment building, volunteers will receive a pack of labels to ensure that the correct client is receiving their items. Volunteers who choose to deliver at apartment buildings should follow our Knock, Drop, and Go protocol at individual units within the buildings. In tight hallways, please step back 6 feet to social distance. 

What’s the time commitment?

You can volunteer as much or as little as you like, depending on your time constraints.  Depending on the route you choose, delivery time can differ, but the average delivery time is about 1 hour. 

What if I decide to volunteer last minute?

We'd love to have you! Walk-ins are welcome for our Sunday food packing shifts; however, advanced registration is required for our Thursday and Friday packing shifts. Routes can become available at any time. Please call or text us at  (610) 660 - 0190 during the posted schedule to ask about available routes. 

Do I have to deliver my route as soon as I leave the JRA warehouse?

You can pick up your route during the times outlined on the Food Distributions page and deliver at a later time, please just let us know so we can relay that information to the recipients. They do receive a call and text to notify them of their delivery day. We ask that you deliver to recipient homes while it is light outside. If you have a special circumstance and need to deliver on a date that is not outlined on our pick-up schedule, please relay that information to a JRA staff member via phone or at volunteering@jewishrelief.org.  

Where are the deliveries made?

Deliveries are made in the 5-county Greater Philadelphia area including Bucks County, Montgomery County, Delaware County, Philadelphia County, and Chester County.  Find a full list of the specific zip codes in our delivery service area here. We will work with you to find a delivery route that best meets your needs, availability, and size of your vehicle. 

I have a very small car. Can I still deliver?

Yes, some of our delivery routes contain only a few packages. 

I am not familiar with the area. Can I still deliver?

Yes, we provide a map with driving directions to enable volunteers to deliver packages throughout our delivery area. 

What do I do if I already signed up for a distribution and I can’t make it?

If you are unable to come to a distribution that you have already signed up for and were planning to deliver a route, please call or text us at 610-660-0190 or email us at volunteering@jewishrelief.org.  

What Happens If I can't communicate with the Recipient?

Many of the recipients JRA serves speak Russian as their native language. We've made this handy resource to help you communicate. JRA Guide to Useful Russian Phrases. You can also click here to open a YouTube playlist with pronunciations!

Jewish Relief Agency

225 E. City Avenue, Bala Cynwyd, Pennsylvania 19004, United States

610-660-0190

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